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Privacy Policy

1.1 LEGAL NOTICE

IDENTIFYING DATA OF THE INFORMATION SOCIETY SERVICES LENDER

According to article 10 of Law 34/2002, 11th July, “Society Services of Information and Electronic Commerce (LSSI)”, we inform you of the following information. AQUA-REST, S.L., [hereafter TIC TACO], is the owner of the web page www.tictacoaltafulla.com, and will act exclusively as the manager of the contents of the present Web, addressed at: VIA AUGUSTA, 13-21 43893 ALTAFULLA (TARRAGONA), NIF B67179242, Mercantile Register in Barcelona Book 46388, Section 131, Page 51831 Inscription 1ª, is responsible for the management and functioning of the Web previously mentioned. If you would like to contact us, you can do so by e-mail at: sala.tictaco@aquamaregroup.com

INTRODUCTION

This Legal Notice regulates the use of this web page. Access on the web is free except for the cost of the connection through the telecommunications network provided by the access provider hired by users. ACEPTACIÓN

ACCEPTANCE

If you use the web you are considered a user, and this implies full acceptance without any reservation of every and each point in this Legal Notice, published by TIC TACO, from the moment the user accesses the web. In consequence, the user must read carefully the present Legal Notice every time he or she wishes to use the web, as these may be modified.

INFORMATION ABOUT LINKS

TIC TACO is only responsible for its own web and any access to webs by links or any information offered by third parties is not the responsibility of TIC TACO. Any use of links or access to a web not owned by TIC TACO is at the users responsibility and TIC TACO does not recommend nor guarantee any information obtained by a link through a third party which comes from a web that is not from www.tictacoaltafulla.com, neither is it responsible for any loss, claims or damages derived from the use or bad use of a link or the information obtained through it, including other links or webs, interruption of service or in the access, or trying to use or the incorrect use of a link, even if the connection is via the Web www.tictacoaltafulla.com or by accessing the information by other webs from the same Web page.

INDUSTRIAL AND INTELLECTUAL PROPERTY, TRADEMARKS

TIC TACO makes every effort to avoid any errors in relation to the contents of this website.

TIC TACO adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that occur through the web portal, according to the state of technology and in accordance with the type of transactions and services that are provided. available to users.

TIC TACO will not be responsible for any damage that may be caused to the users computer system by any cause beyond or not attributable to this website, including, without limitation, damages caused by interference, omissions, interruptions, viruses computer, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, TIC TACO will not be liable for any interruption, error or failure that occurs in the system, due to a malfunction of the network or the servers that are connected.

PROPIEDAD INTELECTUAL E INDUSTRIAL, MARCAS REGISTRADAS

The structure, design and way of presenting the elements (graphs, images, files, logotypes, color combinations and any element susceptible to protection) are protected by intellectual property laws, owned by TIC TACO. It is prohibited to reproduce, transform, distribute, communicate in public, make publicly available and in generally exploit in any form partially or totally the elements referred to in the previous section. These acts of exploitation can only be carried out if authorized by TIC TACO, and if this were to be the case, there must be explicit reference to the fact that TIC TACO is the intellectual owner of the material.

Only documental material produced by TIC TACO is authorized for private use, and in no case, can the material be deleted, changed, eluded or any of the security systems installed be manipulated. It is forbidden to link to the final pages, the frame and any other similar manipulation. The links must always be to the principal page or homepage www.tictacoaltafulla.com

Distinctive signs (brands, commercial names) belonging to TIC TACO, are protected by industrial property rights and the use or manipulation of them is forbidden except if there is written authorization by TIC TACO.

DO NOT SHARE YOUR PERSONAL INFORMATION

TIC TACO will never send you an e-mail and neither call you by telephone to ask you for your password or to verify your password belonging to your account and likewise will never ask for your bank account number or credit card and neither any other personal information. If anybody should contact you or send you and e-mail that you have not asked for, you should never give them any of your personal data previously mentioned. Also, you should never respond and communicate to the appropriate authorities in order to proceed with investigating the incident.

IDENTIFY FALSE E-MAILS (“SPOOFING OR PHISHING)”

Ignore all e-mails in which they demand personal information or ones which redirect you to another web page that does not belong to or any societies belonging to the group or in which they ask you to pay via a means which has not being authorized by TIC TACO, as this could be an attempt at identity theft (“spoofing or phishing”) and must be considered as fraudulent.

TIC TACO uses the “tictacoaltafulla.com” domain for all its e-mails. If you receive an e-mail in a different format, for example: tictacoaltafulla.security@hotmail.com, you can be assured that it is a false mail.

Some e-mails that use phishing contain links to a web page that uses the word “TIC TACO” at their URL, but they will direct you to a web page that is completely different. If you drag your mouse over the link, you will be able to see the associated URL, which will probably have a different format to the correct web pages authorized by TIC TACO. Even if you click an e-mail that uses phishing and are redirected to a page that resembles “your account” or to any page that asks you to verify or modify your personal information, ignore it and consider it as fraudulent.

INFORM ANY ATTEMPTS AT PHISHING

Send an e-mail to sala.tictaco@aquamaregroup.com and attach any e-mail that you consider to be false. By attaching these e-mails, you will be helping to locate their origin. If you cannot attach the false mail, forward it to pd@altafullamarhotel.com and include as much information as possible about it.

1.2 PRIVACY POLICY

RESPONSIBLE According to the data protection act of General Regulation (UE) 2016/679 on data protection and Organic Law 3/2018 on data protection and digital rights guarantees, we inform you that personal data given via the forms, and likewise your e-mail address have been included in our file titled AQUA-REST, S.L. [hereafter, TIC TACO], at the business address of: VIA AUGUSTA, 13-21 43893 ALTAFULLA (TARRAGONA), NIF B67179242, Mercantile Register in Barcelona Book 46388, Section 131, Page 51831 Inscription 1ª, is responsible for the management and functioning of the Web previously mentioned.

We inform you that the data may be processed for the purpose of providing information about our products and / or services by electronic means, provided that you authorize us to process them. Your data may be subject to profiling, in order to implement a loyalty plan according to the customer's commercial relationship and to provide offers that are appropriate to their preferences. You may at any time object to this type of communication by sending an e-mail to the following e-mail address sala.tictaco@aquamaregroup.com, and indicating “Unsubscribe from the distribution list”, in the subject line.

Likewise, you can exercise the right to access, rectify, suppression, opposition, portability and limitation, according to the terms established by REGULATION (EU) 2016/679 by presenting or sending an application in writing to the email address: pd@altafullamarhotel.com and with a photocopy of your ID or similar documentation indicating the subject as “Data protection”.

POLICY

TIC TACO is especially sensitive to protecting the personal data of our users which has been obtained through the services offered on our Web. The present privacy policy informs all the users of www.tictacoaltafulla.com, how the personal data collected from the through the additional information, in order that they decide, freely and voluntarily, if they wish to provide the requested information.

SECURITY MEASURES

Finally it is reported that TIC TACO, has adopted in the information system the appropriate technical and organizational measures, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of probability and variable severity associated with each of the treatments.

RIGHTS OF THE USERS

The person interested in the personal data may exercise his / her rights, in accordance with the General Data Protection Regulation and Organic Law 3/2018 on the Protection of personal data and guarantees of digital rights, which are:

A. - The right to access is to be exercised annually, except if the party interested shows legitimate accreditation.

TIC TACO will proceed to notify its decisions within a timeframe of a month. If it were to be accepted, the interested party would be able to access the previously mentioned information within 10 days after its notification.

B. - The right of rectification and suppression can be exercised, conforming to the following previsions, whenever the interested party considers that the data collected in our files is inexact, incomplete, inadequate or excessive. If this is the case, you can exercise these rights via one of the means previously anticipated. TIC TACO will proceed with the rectification or cancellation within 10 days of receiving the application.

C. - The right of opposition may be exercised, in accordance with the following provisions, provided that the interested party wishes to oppose the processing of their personal data, whether or not the data is lawfully treated as being of legitimate interest or relative consent for advertising purposes.

D. - The right of portability they may be exercised, in accordance with the following provisions, provided that the interested party considers that the data collected in our treatments must be returned to the data holder or to another third party (Processor).

E. - The right of limitation of treatment may be exercised, prior to opposition right for the treatment of their data, and that until the Opposition Law is not resolved, the treatment of them will be limited.

REGULATION CHANGES

TIC TACO reserves the right to modify the present policy with the objective of adapting it to the legislative or precedents changes. Such changes will be communicated within the necessary time on our Web page, and it can ask the affected parties for their consent if it is believed that it does not have the consent according to the present policy.

If you should have any doubt, question or comments referring to the present regulations, please do not hesitate to ask about them by sending a communication to: sala.tictaco@aquamaregroup.com

1.3 ADDITIONAL INFORMATION

PROTECTION OF PERSONAL DATA GDPR (UE) 2016/679 – LOPDGDD 3/2018

| Responsable | Identification of the Person in charge of Treatment.:

AQUA-REST, S.L. B67179242 VIA AUGUSTA, 13-21 43893 ALTAFULLA 977 650 637 sala.tictaco@aquamaregroup.com

| Purposes |

Description of the treatment: In accordance with the “principle of limitation of purpose”, the data collected will be processed exclusively for specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with said purposes. We inform you of the existence of automated decisions, including the creation of profiles in order to improve your user experience and provide you with information, services or products appropriate to your preferences. Conservation time: The personal data provided will be kept as long as the commercial / commercial relationship is maintained as long as you do not request its deletion. We inform you that in accordance with the legal provision, we are obliged to keep them for tax and accounting reasons, and to make them available to a competent public entity that so requests. Automated decisions: The report on the existence of automated decisions, including the elaboration of profiles in order to enhance the user's experience and provide information, services or products adapted to the specific preferences.

| Legitimation |

Legal basis of treatment: The legal bases for the treatment of your data are legitimized in the collection of the same, stating if it is a legal, contractual, public interest, legitimate interest or your explicit consent requirement.

| Recipients |

Recipients of the assignment: The data collected will be communicated to other companies in the group Aqua, for certain purposes, in accordance with strict compliance with internal data protection regulations. **International data transfers **: Yes, they occur, and they provide all the appropriate guarantees assumed by the data controller or processor established in one of more third countries as provided by the art. 46 of the GDPR (UE) 2016/679. Treatment processors: The data may be transferred to Data Processors with access to data, with whom the obligations and responsibilities required by the GDPR (UE) 2016/679 are formalized and who offer sufficient guarantees.

| Rights |

Exercise of rights: The interested party may exercise the rights that assist him, in accordance with the GDPR (UE) 2016/679 and which are:

  • Right to request access to personal data regarding the interested party.
  • Right to request its rectification or deletion.
  • Right to request the limitation of your treatment.
  • Right to object to the treatment.
  • Right to the portability of your data

The interested party may exercise these rights by submitting a letter to the address of the data controller or by sending a statement to the email pd@altafullamarhotel.com accompanied by an identification document. In the event that the interested party acts through a legal representative, he must provide the identification document and the proof of his legal representation. In the case of considering your right to the protection of violated personal data and want to know more information about this right and how to exercise it, you can contact the AEPD: http://www.aepd.es/ Tel. 901 100 099 and 91.266.35.17 . C / Jorge Juan, 6 - 28001 Madrid